***We use Australia Post and in some circumstances a courier company. While we do our best to estimate what shipping will cost, we will advise you if more needs to be charged.***
When will my order ship?
Fully paid orders will usually be dispatched within three business days (72 business hours). As we are based in a regional area Express Post can be sent, however can't be guaranteed.
How do I track my order?
We will supply you with an Australia Post tracking number. You will be able to track this number through the Australia Post website or here.
Tracking numbers are sent in your Shipping Confirmation email, sent once your order has been despatched.
Delivery times after dispatch will depend on the postal carrier’s delivery service. Please check the Australia Post website for more information on estimated delivery times.
We use Australia Post e-Parcel delivery. This is a registered service which can be tracked. Estimated delivery times are 3-7 days. For suburbs and regional areas add a day or two accordingly, depending on distance from the CBD.
Express Post - This is via special request only
We use Australia Post e-Parcel EXPRESS delivery. Please note, regional areas may not be a next day service.
The cost for this service ranges from $14.90 - $19.90 based on your destination . This service requires a signature upon delivery, so we recommend you provide your work address or nominate a delivery address where somebody is available to sign for the parcel. If nobody is available, a collection card will be left to visit your local Post Office/Collection Hub.
We ship to most international destinations. Countries outside of Australia will receive orders in approximately 10-15 working days (goods often arrive sooner than this, but transit time varies based on destination country and performance of postal service/s). You can select the appropriate country in the checkout section of the web site. We will do our best to ensure your delivery arrives as soon as possible. You may be liable for the destination country’s taxes (please check this prior to ordering,